All templates
Feedback

Service review

Collect warm, detailed reviews for any service business — and permission to feature the best ones on your site.

Use this template

Free forever · Unlimited responses · Edit everything

What's inside · 8 questions
  1. 1How did we do?
  2. 2Which service did you have with us?
  3. 3Roughly when was your appointment?
  4. 4Overall, how would you rate your experience?
  5. 5And on the details?
  6. 6In your own words, how was it?
  7. 7Would you recommend us to a friend?
  8. 8How should we credit your review?
  9. 9Can we share your review?
Live preview

How did we do?

Your honest review helps a small team get better — and helps others choose with confidence. It takes about 2 minutes.

Takes 2 minutes

Made with Shapeform

More like this

1 →
How likely are you to recommend us to a friend or colleague?
012345
OK
Feedback

Net Promoter Score survey

Measure loyalty in one tap, then ask detractors and promoters different follow-ups automatically.

5 questions·Net Promoter Score®, Long text, Email
1 →
Overall, how satisfied are you with your purchase?
★★★★☆
OK
Feedback

Customer satisfaction (CSAT)

A friendly post-purchase check-in with ratings, a matrix and an open question.

4 questions·Rating, Matrix, Yes / No
1 →
What best describes you?
AFounder
BProduct manager
CEngineer
OK
Feedback

Product feedback

Learn which features people love, which they miss, and how they'd feel if you disappeared.

5 questions·Multiple choice, Checkboxes, Ranking