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Support ticket satisfaction
Send after every closed ticket to rate the help, catch unresolved issues and pass shout-outs to your agents.
Free forever · Unlimited responses · Edit everything
Conditional logic
2 endings, branching by answer
Hidden fields
ticket_id, agent_name
What's inside · 6 questions
- 1How would you rate the help you got from our team?Rating
- 2Was your issue resolved?Multiple choice
- 3How did we do on each of these?Matrix
- 4We clearly fell short. What could we have done better?Long text
- 5Want to give your agent a shout-out? We'll pass it along 💬Long text
- 6Is it okay if we reach out about your feedback?Yes / No
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