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Research
Jobs-to-be-done survey
Uncover the moment customers decided to switch, what they 'hired' you for, and what nearly stopped them.
Free forever · Unlimited responses · Edit everything
Conditional logic
2 endings, branching by answer
Hidden fields
user_id
What's inside · 9 questions
- 1Take us back to the beginningWelcome screen
- 2What was happening in your work or life when you first went looking for something like us?Long text
- 3Roughly when was that?Date
- 4What were you doing before?Multiple choice
- 5What was most frustrating about that?Long text
- 6In one sentence: what job are you “hiring” us to do?Long text
- 7What almost stopped you from switching?Checkboxes
- 8How do you know it's working for you now?Long text
- 9Open to a 30-minute follow-up chat? We'll send a $50 gift card as a thank-you 🎁Yes / No
- 10Wonderful. Where can we reach you?Email
Live preview
Take us back to the beginning
We'd love to understand the story behind why you started using us. It's about 5 minutes of thinking out loud.
press Enter
Takes 3 minutes
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